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The Cherry Cherry - Raincoat

The Cherry Cherry - Raincoat

Regular price $65.00 USD
Regular price Sale price $65.00 USD
Sale Sold out
Tax included. Shipping calculated at checkout.

Classic color combo navy and red-orange bring these cherries to life in a fun and playful way. Gender neutral and Pac-Man’s favorite fruit…you can’t go wrong.

A 100% waterproof shell keeps your pup ultra dry while a soft fleece layer will keep them warm and cozy in the coldest conditions!

All of our rain gear features a velcro chest closure for an easy fit, longer backs for added coverage, an extended hood with an adjustable drawstring cord, and another adjustable cord at the waist! Our newest feature includes an upgraded leash hole flap for better durability, easier access, and added protection from the rain.

Fits accurately to size, meant to be fitted and snug. No stretch.

LDCC Warmth Rating: 8/10 Heavyweight Double-Layer Warmth

Fabric: Napped Fleece and Waterproof Laminate

Shipping Policy

At BrightBask, we are committed to delivering your lighting solutions with the utmost care and efficiency. Our shipping policy is designed to provide you with a seamless and transparent shopping experience. Below, you will find all the necessary information about our shipping procedures, costs, and delivery times.

Shipping Locations

BrightBask currently ships to addresses within the contiguous United States only. We regret to inform you that we do not ship to Alaska, Hawaii, or other remote areas at this time. We are working on expanding our shipping services to international destinations, so stay tuned for updates.

Processing Time

- Order Processing: Once your order is placed, our team works diligently to process and prepare it for shipment. Orders are typically processed within 1-3 business days.
- Order Confirmation: After your order is processed, you will receive a confirmation email with your tracking number and shipping details.

Shipping Methods & Costs

We offer a variety of shipping options to meet your needs:

- Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: Free for orders over $100; $9.99 for orders under $100

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order directly on our website by logging into your account.

Delivery Timeframes

Delivery times are estimates and begin from the date of shipping, not the date of order. While we strive to meet all delivery estimates, please note that delivery times can be affected by external factors such as weather conditions, carrier delays, and holidays.

Shipping Restrictions

- We do not ship to P.O. boxes or APO/FPO addresses at this time.
- Orders containing multiple items may be shipped separately to ensure the fastest delivery.
- We do not ship to Alaska, Hawaii, or other remote areas.

Lost or Damaged Items

In the rare event that your order is lost or arrives damaged, please contact our customer service team within 48 hours of receiving your delivery. We will work quickly to resolve the issue and ensure you receive a replacement or refund.

Contact Us

If you have any questions or concerns about your order, please do not hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with BrightBask is a positive one.

- Email: support@brightbask.com
- Phone: 1-800-585-9275
- Business Hours: Monday to Friday, 9 AM - 5 PM EST

Thank you for choosing BrightBask for your lighting needs. We appreciate your business and look forward to illuminating your spaces with our premium lighting solutions.

Return & Exchange Policy

Return Conditions:
To be eligible for our return service, please ensure that you meet the following conditions:
Return requests must be submitted within 30 calendar days after receiving the goods.
The items must be unused, unwashed, unaltered, and in their original condition.
The items must have their original tags, labels, and packaging.
Personalized/customized items are generally not eligible for return unless there is a manufacturing defect.

Return Process:
If you need to initiate a return, please follow these steps:
Contact our customer service team within 30 calendar days and provide the order number and reason for return.
Our customer service team will provide return instructions and ensure that your return request is properly handled.
Once your return request is approved, we will provide you with the return address.
Please securely package the items.
The return package must be sent back using a traceable shipping method, and you will be responsible for the return shipping cost.

Refund Processing:
Once we receive the return package and confirm that the items meet the return conditions, we will process the refund.
The refund will be issued using the original payment method, and the refund amount will deduct the shipping fee and any applicable return processing fees.
Refund processing typically takes up to 5 business days after receiving the return. Please note that the exact time it takes to reflect in your account may vary depending on your bank or payment provider's processing speed.

Exchange Process:
If you need to exchange for a different size or color, please follow these steps:
Contact our customer service team within 30 calendar days and provide the order number and exchange request.
Our customer service team will guide you through the exchange process and provide exchange instructions.
Please package the items to be exchanged along with the detailed information about the exchange request and send them back using a traceable shipping method.
You will be responsible for the shipping cost of the exchange.

Manufacturing Defects and Incorrect Shipments:
If you receive items with manufacturing defects or incorrect shipments, please contact our customer service team immediately. We will resolve the issue as soon as possible and provide free return and exchange services.

Please note:

All returns and exchanges must comply with our return and exchange policy and follow the provided instructions.
You will be responsible for any shipping, customs, or import taxes incurred during the return and exchange process.
You are responsible for any damage or loss of items during the return and exchange process. Please ensure to use a secure shipping method and package the items properly.

If you have any questions or need further assistance, please feel free to contact our customer service team at service@pawscotton.com. We are committed to providing you with support and assistance.

Contact us

At BrightBask, we value our customers and are committed to providing excellent service. Whether you have a question about our products, need assistance with an order, or just want to share your feedback, we're here to help.

How to Reach Us

Customer Service Email:
For general inquiries, order status, or product information, please email us at:
- Email: support@brightbask.com

Customer Service Phone:
Our customer service team is available to assist you during our business hours.
- Phone: 1-800-585-9275
- Business Hours: Monday to Friday, 9 AM - 5 PM EST

Feedback and Suggestions

Your feedback is important to us. If you have any suggestions on how we can improve our products or services, please let us know. We appreciate your input and are always looking for ways to serve you better.

Feedback Email: l@ykk56.wecom.work

Order Tracking

To track your order, please log in to your account on our website and navigate to the "My Orders" section. You will find real-time updates on your order status and tracking information.

Return and Exchange

If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. For additional assistance, contact our customer service team via email or phone.

Warranty and Repairs

For warranty claims or repair services, please reach out to our support team with your order details and a description of the issue. We will guide you through the process to ensure a prompt resolution.

Warranty Email: support@brightbask.com

Thank you for choosing BrightBask. We look forward to assisting you and ensuring you have a bright and beautiful experience with our lighting solutions.
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